iWinJili Terms & Conditions

01 Acceptance of Terms

By accessing, registering on, or using the iWinJili website located at https://iwinjili.org or the iWinJili mobile application (collectively, the "Platform"), you confirm that you have read, understood, and agree to be bound by these Terms and Conditions ("Terms"), together with our Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference.

These Terms apply to all users of the iWinJili Platform, including registered members, guests browsing the site, and any person accessing any feature or content made available through iWinJili. Your continued use of the Platform following any update to these Terms constitutes your acceptance of the revised Terms.

iWinJili reserves the right to modify, update, or replace these Terms at any time. Material changes will be communicated to registered members via the email address associated with their account or through a prominent notice on the Platform. It is your responsibility to review these Terms periodically.

02 Eligibility

To register and use the iWinJili Platform, you must satisfy all of the following eligibility requirements:

• You must be at least 21 years of age. This age requirement is mandated by applicable Philippine law and PAGCOR regulations governing online gambling. iWinJili strictly enforces this requirement and will request government-issued identification to verify your age during the account verification process.
• You must be physically located in a jurisdiction where online gambling is lawful at the time of accessing the Platform. It is your sole responsibility to determine whether your use of iWinJili is legal in your jurisdiction.
• You must not be a resident of any jurisdiction where online gambling is prohibited by applicable law.
• You must not be an employee, contractor, director, officer, or agent of iWinJili, or an immediate family member of any such person.
• You must not have been previously excluded or banned from the iWinJili Platform or any affiliated platform.
• You must have full legal capacity to enter into a binding agreement under Philippine law.

iWinJili reserves the right to request proof of eligibility at any time. Failure to provide satisfactory documentation may result in account suspension or termination and forfeiture of any pending withdrawals pending investigation.

03 Account Registration and Security

Each individual may hold only one (1) registered account on the iWinJili Platform. The creation of multiple accounts by a single individual is strictly prohibited and may result in the permanent suspension of all associated accounts and forfeiture of balances.

When registering, you agree to provide accurate, current, and complete information. You must promptly update your account information if any details change. iWinJili is not liable for any loss or damage arising from your failure to maintain accurate account information.

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to:

• Use a strong, unique password for your iWinJili account;
• Not share your login credentials with any third party;
• Log out of your account after each session, particularly on shared devices;
• Notify iWinJili immediately at [email protected] if you suspect unauthorized access to your account.

iWinJili will not be liable for any loss resulting from unauthorized use of your account where you have failed to take reasonable steps to protect your credentials. All activity conducted through your account will be attributed to you unless you have reported a security breach in accordance with the procedure above.

04 Deposits and Payment Methods

iWinJili accepts deposits in Philippine Peso (PHP) via the following payment methods: GCash, PayMaya, BPI, BDO, and Metrobank bank transfer. Additional payment methods may be added or removed at iWinJili's discretion with reasonable notice to members.

All deposits are subject to the following conditions:

• The minimum deposit amount is ₱100 unless otherwise specified for a particular payment method or promotion.
• Deposits must be made from a payment account registered in your own name. Third-party deposits are not permitted.
• iWinJili does not charge fees on standard deposits; however, your payment provider may apply their own transaction fees.
• Deposits are credited to your iWinJili account upon confirmation from the payment provider. GCash and PayMaya deposits are typically instant. Bank transfers may take up to one (1) business day.
• iWinJili reserves the right to request documentation verifying the source of funds for deposits above certain thresholds, in compliance with Anti-Money Laundering (AML) regulations.

By depositing funds, you confirm that the funds are not derived from any illegal activity and that you are the rightful owner of the payment account used. iWinJili complies with the Anti-Money Laundering Act of 2001 (Republic Act No. 9160, as amended) and will report suspicious transactions to the appropriate Philippine authorities.

05 Withdrawals

Withdrawal requests are subject to the following terms:

• The minimum withdrawal amount is ₱200. Requests below this threshold will not be processed.
• Withdrawals will only be processed to a payment account registered in the same name as your iWinJili account. iWinJili does not process withdrawals to third-party accounts under any circumstances.
• KYC verification must be completed before any withdrawal is processed. Accounts with incomplete or failed verification will have withdrawal requests held pending resolution.
• Standard withdrawal processing times are: GCash and PayMaya — within 30 minutes to 2 hours; bank transfers — within one (1) to two (2) business days.
• iWinJili reserves the right to conduct additional security checks on withdrawal requests, which may extend processing times. You will be notified if your withdrawal is subject to additional review.
• Bonus funds that have not met the applicable wagering requirements cannot be withdrawn. Only real money balances and converted bonus winnings that have satisfied wagering requirements are eligible for withdrawal.

iWinJili reserves the right to withhold or reverse a withdrawal if there is reasonable suspicion of fraudulent activity, bonus abuse, or breach of these Terms pending investigation. If the investigation concludes that no breach occurred, the withdrawal will be processed promptly.

06 Bonuses and Promotions

iWinJili offers various bonuses and promotional offers to registered members. All bonuses are subject to the specific terms attached to each promotion, which are published on the iWinJili promotions page. In the event of any conflict between a specific promotion's terms and these general Terms, the specific promotion terms shall prevail.

General bonus conditions applicable to all iWinJili promotions include:

• Wagering Requirements: All bonuses are subject to wagering requirements before bonus funds or bonus-derived winnings can be withdrawn. The applicable wagering multiplier is stated in each promotion's specific terms.
• Expiry: Bonuses expire within the timeframe stated in the promotion terms. Expired bonuses and any associated winnings will be forfeited automatically.
• One Bonus at a Time: Only one bonus may be active per account at any given time unless explicitly stated otherwise in the promotion terms.
• Eligibility: Bonuses are available to eligible registered members only. iWinJili reserves the right to exclude specific accounts from bonus eligibility at its discretion.
• Abuse: Any attempt to abuse, exploit, or circumvent bonus terms — including but not limited to creating multiple accounts, using automated betting strategies designed to exploit bonus conditions, or coordinating with other players — will result in bonus forfeiture and may result in account suspension.

07 Gameplay Rules

All games available on the iWinJili Platform are governed by individual game rules, which are accessible within each game interface. By participating in any game, you agree to be bound by the applicable game rules in addition to these Terms.

• Game outcomes for Random Number Generator (RNG) titles are determined by certified RNG software. iWinJili does not manipulate game outcomes.
• Live dealer game outcomes are determined by physical dealing and are subject to the rules of the respective game as administered by the live dealer studio provider.
• In the event of a technical malfunction during a game round, iWinJili reserves the right to void the affected round and return stakes to the player's account. This decision is final.
• Bets placed and confirmed cannot be cancelled or reversed by the player. Once a round has commenced and a bet is accepted by the system, it is binding.
• iWinJili reserves the right to void any bet or game result where there is evidence of software error, data corruption, or exploitation of a technical vulnerability.
• Maximum bet limits apply to all games and are displayed within the game interface. Bets exceeding the stated maximum may be reduced or voided at iWinJili's discretion.

iWinJili's game library includes titles from third-party providers. While iWinJili takes reasonable steps to ensure the integrity of all games offered, it is not responsible for errors or malfunctions originating from third-party game software beyond its reasonable control, provided that affected stakes are returned to players in such cases.

08 Prohibited Conduct

The following conduct is strictly prohibited on the iWinJili Platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent termination, forfeiture of balances, and referral to appropriate law enforcement authorities:

• Registering more than one account, whether under your own name or using false or third-party identity information;
• Providing false, misleading, or fraudulent information during registration or KYC verification;
• Using the Platform while under the age of 21;
• Using automated software, bots, scripts, or artificial intelligence tools to interact with the Platform or gain an unfair advantage in any game;
• Exploiting software bugs, glitches, or vulnerabilities in any game or Platform feature;
• Engaging in any form of collusion with other players to manipulate game outcomes;
• Using the Platform to launder money or conduct any transaction connected to illegal activity;
• Attempting to reverse-engineer, decompile, or tamper with any part of the iWinJili Platform;
• Engaging in chargebacks or payment reversals through your bank or payment provider without first contacting iWinJili support to resolve the dispute;
• Harassing, threatening, or abusing iWinJili staff or other members through any communication channel.

iWinJili reserves the right to determine, at its sole discretion, whether conduct constitutes a violation of these prohibitions. All decisions regarding prohibited conduct are final and binding.

09 Responsible Gaming

iWinJili is committed to promoting responsible gambling among its members. The Platform provides a range of tools to help members manage their gambling activity, including deposit limits, loss limits, session time reminders, cooling-off periods, and self-exclusion options.

These tools are accessible directly from your account dashboard. Self-exclusion requests take effect immediately and cannot be reversed during the exclusion period. iWinJili will not send promotional communications to self-excluded members during the exclusion period.

If you believe you or someone you know may have a gambling problem, we encourage you to seek assistance. iWinJili supports the responsible gaming guidelines established by PAGCOR and encourages members to make use of available support resources in the Philippines.

For more information on iWinJili's responsible gaming tools and commitments, please visit our Responsible Gaming page.

10 Suspension and Termination

iWinJili reserves the right to suspend or terminate any account at its sole discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms;
• Failure to complete KYC verification within a reasonable timeframe;
• Reasonable suspicion of fraudulent activity, money laundering, or other illegal conduct;
• Receipt of a chargeback or payment dispute from your payment provider;
• Regulatory requirement or instruction from a competent authority;
• Account inactivity exceeding twelve (12) consecutive months.

Upon termination for cause, iWinJili reserves the right to withhold account balances pending investigation. If the investigation concludes that no breach occurred, any remaining real money balance will be returned to the member via their registered payment method.

You may close your iWinJili account at any time by contacting customer support. Upon voluntary closure, any real money balance remaining in your account will be processed for withdrawal to your registered payment method, subject to standard KYC and withdrawal requirements.

11 Limitation of Liability

To the fullest extent permitted by applicable Philippine law, iWinJili's total liability to you for any claim arising out of or in connection with your use of the Platform shall not exceed the total amount deposited by you in the thirty (30) days preceding the event giving rise to the claim.

iWinJili shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, or loss of goodwill, arising from:

• Your use of or inability to use the Platform;
• Any interruption, suspension, or termination of the Platform or any game;
• Unauthorized access to or alteration of your account;
• Technical malfunctions, server failures, or network interruptions beyond iWinJili's reasonable control;
• Any third-party game software errors or malfunctions.

Nothing in these Terms shall limit iWinJili's liability for death or personal injury caused by its negligence, fraud, or any other liability that cannot be excluded under applicable law.

12 Privacy and Data Protection

iWinJili collects, processes, and stores your personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

iWinJili complies with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines. Your personal data will not be sold to third parties. Data may be shared with regulatory authorities, payment processors, and KYC verification providers as required for the operation of the Platform and compliance with applicable law.

For full details on how iWinJili handles your personal information, please review our Privacy Policy.

13 Amendments to These Terms

iWinJili reserves the right to amend these Terms at any time. Amendments will be effective upon publication on the Platform. Where changes are material, iWinJili will provide at least seven (7) days' advance notice to registered members via email or in-platform notification before the changes take effect.

Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with the amended Terms, you must cease using the Platform and may request account closure in accordance with Section 10.

14 Governing Law and Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

In the event of a dispute between you and iWinJili, you agree to first contact iWinJili's customer support team to seek an informal resolution. iWinJili will endeavor to resolve all disputes within fourteen (14) business days of receiving a formal written complaint.

If a dispute cannot be resolved informally, both parties agree to submit to the exclusive jurisdiction of the competent courts of the Philippines. Nothing in this clause shall prevent iWinJili from seeking injunctive or other equitable relief in any court of competent jurisdiction.

15 Contact Information

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the iWinJili support team:

For account-specific inquiries, please have your registered email address and account ID ready when contacting support to allow for faster resolution.